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Reinsurance Claims Manager
Job Type: Permanent
Build a brilliant future with Hiscox
The Role
The successful candidate will lead a team of specialist, market-leading claims adjusters in the Hiscox Reinsurance claims team, handling claims arising from the Reinsurance Business Unit, which operates in both London and Bermuda. This person will work closely with the Reinsurance Leadership Team and the Group Claims Leadership Team.
We seek a high-caliber claims manager with strong strategic leadership skills and established technical abilities. Prior claims management experience in the London Market and technical reinsurance knowledge are prerequisites. The candidate must demonstrate the ability to manage complex technical and legal challenges, make sound decisions, and report to senior management within Hiscox.
What you'll be doing in the role
1. Leading, motivating, and developing a high-performing team of claims professionals.
2. Ensuring alignment between Claims, Underwriting, and Actuarial teams on reserving decisions.
3. Aligning claims offerings with underwriting intentions.
4. Serving as an experienced reference point for your team, providing insight and authority as needed.
5. Contributing to the strategic development of the Reinsurance claims team.
6. Monitoring key reporting metrics and responding accordingly.
7. Coordinating reserving meetings and processes such as Cat, Margin, and IBNR.
8. Reporting on the claims portfolio and large losses to senior management.
9. Promoting continuous improvement within the Claims function to enhance service quality.
10. Managing external experts and third-party service providers.
11. Representing the Claims function to brokers and policyholders.
The Candidate
* Significant leadership and people management experience.
* Strong operational skills, including business processes and systems.
* Legal claims experience with the ability to analyze legal issues across jurisdictions.
* Sound commercial judgment.
* Experience leading teams in fast-paced, changing environments.
* Confidence and maturity to influence stakeholders at all levels.
* Ability to translate strategic plans into tangible actions.
* Good financial acumen and data handling skills.
* Results-driven with high energy and determination.
* Preferred: Qualified lawyer, ACII qualification, Bermuda experience.
Our must-haves
* Extensive experience in the London Lloyds Insurance market.
* Proven track record in claims leadership roles.
About Hiscox
Hiscox is an international specialist insurer focusing on key areas of expertise, fostering a culture of innovation and challenge to the status quo. We insure unique and interesting risks and seek talented individuals who share our values. Despite our long history (since 1901), we are youthful, ambitious, and evolving.
Life at Hiscox is dynamic and engaging. If you're interested, get in touch. Follow us on LinkedIn, Glassdoor, and Instagram (@HiscoxInsurance).
Flexible working at Hiscox
We support flexible working arrangements and encourage you to discuss potential options with our resourcing team. Join us to work with talented people in a unique culture.
Job ID R0017855
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