IMMEDIATE START!
Siamo Recruitment iscurrently looking forTransportCoordinatorClerk to work for us at one ofprestigious clients in CRICK, NN67GX
Shift: Permanent Day shift
* Thursday to Monday Day 07:30-15:00
Salary:£12.59 p/h
Role Overview
As a Transport Coordinator, you are responsible for the day to day tasks in the transport operations team, managing key objectives and keeping within the budgetary constraints of the department including customer KPIs, whilst achieving the best possible level of service to internal and external customers.
Role Requirements
1. Support management of the shift plan, ensuring all necessary resources are available to meet the daily requirement. Prepare reports and keep all systems up to date. Managing within the current KPIs.
2. Contact drivers to understand delays, manage any ad-hoc issues and escalate where appropriate
3. Responsible for updating and maintaining data on the transport management system (TMS and Microlise)
4. Pre Brief and De-brief drivers on the plan versus actual routes, noting and investigating any discrepancies
5. Respond to customer and stakeholder queries both quickly and effectively (Internal and External)
6. Communicate effectively and deliver excellent customer service to all internal and external customers