Southport/Hybrid
Litigation Executive – PI 2Wheel
Location: Southport/Hybrid
Hybrid working available – with the flexibility to work from home and collaborate in‑office when needed.
We are looking for a driven and detail‑oriented Litigation Executive to join our specialist Personal Injury team, focusing on 2‑Wheel RTA claims within the MOJ Portal. Based in Southport with hybrid working, this is an exciting opportunity to manage a varied caseload of fast‑track claims while delivering exceptional client care and strong commercial outcomes.
In this role, you’ll take ownership of a caseload of 100–150 RTA personal injury files (up to £25,000), progressing claims efficiently from instruction through to settlement or escalation. You’ll play a key part in achieving performance targets, maximising recovery, and ensuring full compliance with regulatory and procedural standards.
We’re seeking someone with hands‑on MOJ Portal experience, strong technical knowledge, and a proactive approach, who is confident valuing claims, negotiating settlements, and supporting vulnerable road users. If you thrive in a fast‑paced, target‑driven environment and are passionate about delivering excellent results for clients, we’d love to hear from you.
Benefits
* 35 hours working week
* Bonus scheme (subject to targets being met)
* 35 days holiday a year including bank holidays and Christmas Closure; option to purchase up to 3 extra days per year
* Pension scheme with tax‑efficient salary sacrifice option
* Life Assurance Policy
* Medicash policy to cover certain dental, optical and other medical expenses
* Company sick pay
* Enhanced Maternity, Paternity and IVF schemes
* Flexible, agile working environment with a positive work‑life balance
* Varied calendar of funded company social events
* Monthly voucher awards for winning nominees
* A genuinely supportive and friendly culture
* Ongoing training and professional development opportunities
Responsibilities
* Manage a caseload of approximately 100‑150 RTA MOJ portal personal injury claims.
* Progress claims through all stages of the MOJ portal, including:
o Initial review and liability assessment.
o Submission of Claim Notification Forms (CNFs).
o Instructing medical experts.
o Obtaining and reviewing medical evidence.
o Assessing quantum to value claims up to £25,000.
o Identifying cases that may exceed £25,000.
o Preparing settlement packs.
o Negotiating settlement with compensators/insurers.
o Exiting cases from the portal where appropriate and in a timely manner.
* Deliver timely progression of files in line with KPI requirements, service standards and procedural deadlines.
* Maximise damages recovery, costs recovery and settlement outcomes while balancing commercial and client objectives.
* Maintain accurate case management records, diary systems and file notes.
* Identify cases requiring escalation, litigation or technical input and refer accordingly.
* Provide a high standard of client care, keeping clients regularly updated and managing expectations throughout the life of the claim.
Essential Skills & Experience
* Experience in personal injury claims.
* Knowledge of the MOJ portal.
* Working knowledge of Civil Procedure rules.
* Excellent organisational skills.
* Excellent communication skills, especially with clients.
* Excellent attention to detail.
* Target driven.
* Aware of business needs and able to assist other teams when required.
* Experience dealing with more than one medical report and valuing multiple injuries.
* Knowledge of caselaw and Highway Code relevant to vulnerable road user claims (motorcyclists, cyclists, pedestrians).
Desirable Skills & Experience
* Experience of Proclaim.
EEO Statement
Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, signed up to BITC's Race at Work charter, and working towards Henpicked's Menopause and Menstrual Friendly accreditations.
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