Location: Remote UK/ Europe | Function: Commercial Operations / RevOps
I'm recruiting for a hands‑on, highly technical Head of CRM & Revenue Operations to take full ownership of the systems, data, and infrastructure that power our commercial engine across Marketing and Sales.
This is a pivotal role for a scaling organisation. You will rebuild, optimise, and maintain a HubSpot ecosystem that the business relies on for decision‑making, campaign execution, and revenue growth.
What You’ll Own
* Full ownership of HubSpot as the single source of truth
* CRM architecture, data integrity, deduplication, enrichment, validation
* All integrations (website, event registration, email platforms, third‑party tools)
* Lifecycle stages, lead routing, attribution modelling, pipeline structure
* Revenue dashboards, forecasting, and commercial reporting
* Marketing automation: workflows, sequences, scoring, nurture
* Documentation, process optimisation, and AI‑enabled operations
* Vendor and contractor management with clear quality standards
What You Bring
* Expert‑level HubSpot experience (API integrations, workflows, custom objects, data modelling)
* Proven track record fixing and maintaining CRM data integrity
* Strong understanding of B2B sales and marketing funnels
* Experience managing multi‑system integrations
* Ability to build dashboards, attribution models, and forecasting frameworks
* Proactive problem‑solver with strong prioritisation and operational discipline
What This Role Is Not
* This is not an entry‑level CRM position
* This is not a “set it up once and step away” role ongoing ownership is required
* The role involves hands‑on technical work within HubSpot and related systems
* This is not a role where data issues or integration problems can be passed on you will be accountable for ensuring systems run cleanly and reliably
If you want to own a commercial CRM ecosystem end‑to‑end and build a system that scales, we’d love to hear from you.