Shop Assistant – Fakenham Hours : 7 hours per week over 1 day including weekend and bank holiday working as required. Salary : National Minimum Wage for age - £7.55 to £12.21 per hour. Contract : Permanent Location: Big C Fakenham Shop This is more than just a retail job – it’s a chance to support a great cause while gaining valuable experience. You’ll be welcoming customers, keeping the shop tidy and inviting, handling purchases at the till, and helping to create a positive shopping experience. Your efforts will help raise vital funds to support local people affected by cancer. About the role You’ll be an important part of our friendly shop team, helping to keep things running day to day. From sorting stock and creating eye-catching displays to serving customers and supporting sales, you’ll play a hands-on role in the shop’s success. And as an ambassador for Big C, you’ll help raise awareness of the important work we do. Key responsibilities: Promote Big C’s values internally and externally. Support the management team with the daily operation and development of the shop. Help achieve income targets and maintain high standards and profitability. Support seasonal promotions and local fundraising initiatives. Maximise income through Gift Aid, supporter engagement and stock donations. Ensure donated goods are sorted, displayed and rotated to maximise value. Communicate effectively with staff and volunteers, supporting a positive team culture. Maintain safe, efficient shop operations in line with health and safety requirements. Handle cash and donations responsibly. Provide occasional cover at other Big C shops as required. For further details, you can download the full job description here: Shop Assistant - Fakenham An accessible version of the job description for visually impaired applicants is available here: Shop Assistant - Fakenham - Accessible Version About Big C Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community. We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region. Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance. Why Big C? We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance. Our benefits include: 33 days holiday (FTE, including bank holidays) 5% employer pension contribution Company sick pay and life assurance Health Cash Plan and Employee Assistance Programme Cycle to Work Scheme Opportunities for professional development If you share these values and want to make a real difference, we’d love to hear from you. Apply Now Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application. If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please email [email protected] or call 01603 619900. Closing date for applications: Wednesday 25 February 2026 however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.