Hourly Wage : $90,000–$110,000/year + Benefits
Are you passionate about leadership, problem-solving, and creating seamless operational workflows? Join the award-winning team atParamount Landscaping Inc., a company recognized for excellence in landscaping, snow removal, and outdoor property management. We are seeking a dedicated and experiencedOperations Managerto oversee and optimize our maintenance and construction divisions. If you’re ready for a long-term career opportunity with a company that values innovation and growth, we’d love to hear from you!
As Operations Manager, you will play a key role in ensuring Paramount’s daily operations run smoothly, with a focus on efficiency, quality control, and team development. You’ll lead a team of skilled professionals, provide strategic direction, and help shape the future of landscaping in Southern Ontario.
Specific Responsibilities:
* Daily Operations Oversight
o Manage maintenance and construction divisions, ensuring crews are scheduled effectively, jobs are executed on time and within budget, and all materials and equipment are ready to go.
o Supervise daily operations, including truck and trailer preparation, fleet maintenance, and ensuring departure/return schedules are on time.
Team Leadership & HR
o Recruit, onboard, and mentor staff to promote a high-performance team culture.
o Collaborate with HR to handle promotions, disciplinary actions, and performance improvement plans.
o Lead training programs to ensure staff adherence to company policies, safety protocols, and industry standards.
Client & Quality Management
o Conduct site visits, address client inquiries and complaints, and ensure exceptional quality control across all projects.
o Develop and implement quality control protocols to maintain consistency and excellence across all maintenance and construction projects.
o Act as the primary point of contact for clients, fostering strong relationships and ensuring clear communication throughout the project lifecycle.
Operational Efficiency
o Ensure seamless workflow execution by identifying operational bottlenecks, streamlining processes, and fostering collaboration between teams to enhance project delivery and client satisfaction.
o Stay ahead of technological innovations such as GPS tracking, scheduling systems, and data-driven solutions.
Strategic Collaboration
o Collaborate with the Chief Strategy Officer (CSO) to lead the strategic planning process for operational improvements, identifying growth opportunities and implementing innovative solutions that align with the company’s long-term objectives.
o Work closely with the President to manage staffing, fleet and equipment transitions, and seasonal operations planning.
o Facilitate and chair weekly management meetings to set priorities, evaluate progress on key objectives, and address operational challenges proactively.
o Provide actionable insights and data-driven recommendations to senior leadership, supporting decision-making and long-term strategic initiatives.
Job Requirements:
* Minimum 5 years of experience in operations management within the landscaping or construction industry.
* Proven track record in team leadership, including recruiting, training, and mentoring staff.
* Strong organizational skills and the ability to manage multiple projects under tight deadlines.
* Tech-savvy with experience using GPS systems, scheduling software, and other operational tools.
* Excellent communication and client relationship management skills.
* Flexible availability, including early mornings and occasional weekends during peak seasons (e.g., snowstorms).
* Familiarity with snow plowing operations and winter services is a strong asset.
Schedule:
* 10 hour shift
* 12 hour shift
* Day shift
* Holidays
* Monday to Friday
Ability to commute/relocate:
* Waterdown, ON: reliably commute or plan to relocate before starting work (required)
Experience:
* Snow plowing: 5 years (required)
* HR sourcing: 2 years (required)
* Staff Training: 3 years (preferred)
* Operations Management: 5 years (required)
* Construction Management: 5 years (required)
* Landscape maintenance: 5 years (required)
Hourly Wage : Pay: $90,000.00-$100,000.00 per year
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