IT Support Technican
Location:
West Midlands
Industry:
IT
Salary:
£25000 - £28000 per annum + Bonus + Benefits
Posted:
28/10/2024
Description
IT Technician, Sutton Coldfield
As a leading Hospitality Group Named in 2024’s Top 30 Best Places to Work and Best Employer awards, our client is expanding their internal IT capabilities during a major growth phase.
Role Overview: New position reporting to IT Manager, providing on-site 1st and 2nd level IT support while helping transition more services in-house. Key focus on user support and project delivery.
Key Responsibilities as an IT Support Technician:
* Deliver hands-on IT support and hardware/software deployment
* Manage device lifecycle including PCs, mobile devices, and peripherals
* Maintain Active Directory (cloud and on-premise) and user administration
* Coordinate with external IT vendors
* Support IT projects and system improvements
* Maintain asset inventory and documentation
Required Skills:
* 2+ years IT support experience
* Strong knowledge of Windows, Office 365, and mobile device management
* Experience with Active Directory, Azure AD, MFA, and Intune
* Network troubleshooting fundamentals (TCP/IP, DNS, DHCP)
* Familiarity with monitoring and ticketing systems
* ITIL certification beneficial
As an IT Support Technician you will receive:
* Comprehensive development program including mentoring and online learning
* Dynamic, fast-paced environment
* Proven track record of employee satisfaction
* Opportunity to shape growing IT operations
This is an onsite role, 5 days a week.
Please send your CV for immediate consideration.
Ascent People is acting as an employment agency for this vacancy and applicants from all ages and background’s will be considered.
Recruiter:
Nadine Bramley
Phone: 0161 9132621
Email: nadine.bramley@ascentpeople.co.uk My Social
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