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Join Barclays as an Equities Trading System Engineer, where you'll provide real-time support to Front Office users, maintain the performance of our trading platform, ensure system stability, address technical issues promptly, and work on improving the platform's functionality and efficiency.
Key Skills and Experience Required:
* Technical Troubleshooting
* Risk and Control
* Strategic Thinking
Highly Valued Skills:
* IT Incident Management
* Change and Transformation
* Business Acumen
This role will be based in our Glasgow office.
Purpose of the Role:
To monitor and maintain the bank’s critical technology infrastructure, resolve complex technical issues, and minimize operational disruptions.
Accountabilities:
* Providing technical support to resolve complex issues for clients, developing support models and service offerings.
* Executing preventative maintenance on hardware and software, using monitoring tools to identify and address issues.
* Maintaining a knowledge base of resolved cases for future reference and knowledge sharing.
* Analyzing system logs and error messages to identify root causes and providing solutions.
* Implementing automation, monitoring enhancements, capacity management, and stakeholder management.
* Identifying and remediating potential service risks and issues.
* Proactively tuning monitoring tools and thresholds to ensure issues are detected early.
Analyst Expectations:
* Perform activities timely and to high standards, driving continuous improvement.
* Possess in-depth technical knowledge in their area of expertise.
* Lead or support teams, guiding professional development and resource allocation.
* Demonstrate leadership behaviors if in a leadership role, or develop technical expertise as an individual contributor.
* Collaborate with other functions and manage operational risks.
* Communicate complex information effectively and build stakeholder networks.
All colleagues are expected to embody Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship, and demonstrate the Barclays Mindset: Empower, Challenge, Drive.
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