Role: Business Analyst
We are seeking an experienced Business Analyst to join our team in Manchester. The ideal candidate will have a strong background in regulatory projects within the banking and financial services sector, with proven ability to manage complex business landscapes and deliver high-quality artefacts to support decision‑making.
Key Responsibilities
* Conduct customer journey mapping to enhance client experience and identify process improvements.
* Shape and understand exposure scope in line with new FCA regulations.
* Analyse and document account opening processes and onboarding workflows.
* Assess and interpret complex As‑Is business system landscapes across all areas of the bank.
* Collaborate with senior stakeholders, providing challenge and clarity on ambiguous scope areas.
* Produce precise, detailed artefacts to support requirements and design decisions.
* Support both waterfall and agile delivery models, ensuring robust requirements gathering and traceability.
Essential Skills & Experience
* 4–6 years of experience in requirements gathering and business analysis.
* 7–10 years overall experience as a Business Analyst within banking or financial services.
* Previous regulatory project experience in the banking/financial services arena.
* Strong knowledge of:
o Account opening processes
o Onboarding procedures
* Ability to work across complex business systems and interpret technical aspects.
* Excellent stakeholder management skills with the confidence to challenge senior stakeholders.
* Strong attention to detail and ability to articulate requirements clearly.
About Capgemini
Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end‑to‑end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of €22.5 billion. Get the future you want
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Research, Analyst, and Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr