The role is based at Blandford Camp in Dorset. Job Summary The position sits within The Defence School of Communications and Information Systems (DSCIS) under the Defence College of Technical Training (DCTT), which is responsible for delivering all technical training across Defence to meet the operational demands of the Royal Navy, British Army and Royal Air Force. DCTT has 2,500 military, civil service and contractor staff based across six locations and we value our diverse and inclusive workforce. We encourage mutual respect, actively foster kindness and fairness, and promote a healthy work-life balance. We invest in our people, offering career and personal development opportunities and recognising staff efforts and commitments. Reporting to DSCIS Head of Info, the successful candidate will work as a key member of the HQ DSCIS, iHub group, providing timely e support to Civilian and Military personnel via the iHub Portal. Completing requests to create and manage SharePoint OnLine (SPOL) and MS Teams content. Manage information in line with AP7004 and JSP441 and highlight and mitigate risks to ensure compliance with Governance structure within HQ DSCIS. The post is for 37 hours per week Monday to Friday and is available for part-time staff albeit on a job share basis, operating a ‘hybrid’ split between office and homeworking where the business allows. Job Description Role responsibilities include, but are not limited to: You will be responsible for Information Management (IM) within the DSCIS iHub group. The Information Support Officer (ISO) will supervise Information Support Assistant (ISA) and support the DSCIS Head of Information (iMgr) in the implementation, management, and development of the DSCIS IM policy. Management and Development of DSCIS SharePoint Sites, File Plans, Accounts and Permissions Mgmt, Records Mgmt and conducting audits in line with the IM audit calendar in line with AP7004 and DSCIS Directive. Reset ModNet and Bitlocker ModNet passwords where necessary. Advise on the effective use of IT applications available within DSCIS. Act as Authorised Demander (AD) and Deputy Local Secuirty Officer (LSO) for Personnel where required. Communicate with stakeholders on a regular basis to maintain good working relationships. Be flexible in the approach to IM support within the organisation. Rotate roles where required to support the business need. Role Responsibilities Include, But Are Not Limited To You will be responsible for Information Management (IM) within the DSCIS iHub group. The Information Support Officer (ISO) will supervise Information Support Assistant (ISA) and support the DSCIS Head of Information (iMgr) in the implementation, management, and development of the DSCIS IM policy. Management and Development of DSCIS SharePoint Sites, File Plans, Accounts and Permissions Mgmt, Records Mgmt and conducting audits in line with the IM audit calendar in line with AP7004 and DSCIS Directive. Reset ModNet and Bitlocker ModNet passwords where necessary. Advise on the effective use of IT applications available within DSCIS. Act as Authorised Demander (AD) and Deputy Local Secuirty Officer (LSO) for Personnel where required. Communicate with stakeholders on a regular basis to maintain good working relationships. Be flexible in the approach to IM support within the organisation. Rotate roles where required to support the business need. Person specification The ideal candidate will be enthusiastic, self-motivated, flexible, and adaptable to changing requirements. You will work in a team and can collaborate on key tasks to deliver a comprehensive service to Civilian and Military Personnel. A key team player that can work on their own and comprehensively use their own initiative. Qualifications Within their application candidates must clearly articulate their experience against the following selection criteria: Essential – The Following Knowledge, Skills And Experience Are Essential Experience in ModNet application. Experience in using SharePoint OnLine (SPOL) Experience in using MS Teams Desirable – The Following Knowledge, Skills And Experience Are Desirable IT proficiency, experience in ModNet Experience in how to create, manage content on SharePoint Online. Experience in how to create, manage content on MS Teams. Familiarity with using Microsoft Office products - such as Word, Excel, Outlook, Power Point. The successful applicant will be required to complete the MOD Mandatory training appropriate to their grade. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Working Together Making Effective Decisions Seeing the Big Picture Technical skills We'll assess you against these technical skills during the selection process: GKIM Professionals Skills Framework, IT03 | Technology through the KIM lifecycle Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Alongside your salary the Ministry of Defence (MoD) contributes an average 28.97% of salary towards membership of the Civil Service Defined Benefit Pension scheme (ALPHA). Find out what benefits a Civil Service Pension provides. The MoD offers a range of flexibilities and benefits to enable a better work-life balance for employees: Learning and development tailored to your role and career aspirations. An environment with flexible working options. A culture encouraging inclusion and diversity. 25 days paid annual leave rising by 1 day per completed year of service to a maximum 30 days. Eight public holidays per year, plus 1 day’s grant leave for HM The King's birthday. Ability to roll over up to 10 days annual leave per year. 6 days special leave per year for volunteering activities. A wide range of Defence discounts, such as Healthcare, Insurance, Motoring, company discounts with Virgin, Vodafone, and Microsoft Office. Find more discounts at https://discovermybenefits.mod.gov.uk/civilian/all-benefits/ Advance of pay to purchase travel season tickets or ‘cycle to work’ scheme (upon completion of 6 months service). Over 60 growing staff Networks to join. Enhanced maternity, parental and adoption leave. Employee Assistance Programme to support your wellbeing. Gymnasium (contributory membership) with up to date cardiovascular and static weight equipment and Gym classes. On-site retail catering outlets offering refreshments as well as subsidised staff canteens. Subsidised cinema showing latest releases. Free onsite parking. Free access to Royal Signals Museum Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills. Candidates are to apply via Civil Service Jobs and will be assessed against the Civil Service Competency Framework and Civil Service Behaviours. Applicant's will be notified if they have been successful or not successful. Sifting for the position will commence after the closing date. A guide to Civil Service Applicants When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. During the Application stage, candidates will be assessed against the following behaviours; Managing a Quality Service Working Together Making Effective Decisions Seeing the Big Picture During the Application stage, candidates will be assessed against the following Technical Skills; OR14, Knowledge transfer and organisational learning During the Interview stage, candidates will be assessed against the following behaviours; Managing a Quality Service Working Together Making Effective Decisions Seeing the Big Picture During the Interview stage, candidates will be assessed against the following Technical Skills; OR14, Knowledge transfer and organisational learning The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Sarah Ingham Email : sarah.ingham101@mod.gov.uk Telephone : 03001597493 Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.