IDSystems is an award-winning fabricator, supplier and installer of premium aluminium glazing solutions. For the past 25 years we have set the standard for innovative glass doors, and the projects weve worked on have featured regularly on TV and in magazines We are looking to recruit a Receptionist/Administrator to join our friendly sales team, based near the airport in Norwich. The successful candidate will play a crucial role in greeting customers, both in person and on the phone, as well as handling the day-to-day administration tasks for the sales team. The role Answering and directing telephone calls to the relevant departments within the business Logging enquiries into our database, ensuring the required information is included to enable our sales team to process quotations Meeting and greeting visitors to our showroom Responding to customer emails in a timely fashion Preparing reports for senior managers Distributing incoming post and franking the outgoing post ready for the afternoon collection Ordering and managing stationery consumables General administration activities to assist in the smooth running of the department The candidate Friendly and welcoming personality Excellent written and verbal communication skills Good knowledge of Microsoft Office Must be able to work quickly and accurately Organised with good time management skills Enthusiastic, able to use their initiative and willing to learn new skills The ability to remain calm under pressure while retaining a sense of humour is a prerequisite Points of appeal: Great opportunity with long established company Respected and recognised brand Working in a friendly team Full training will be provided