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Customer service / communications officer

Hays
Communications officer
Posted: 19h ago
Offer description

Job DescriptionIf the following job requirements and experience match your skills, please ensure you apply promptly.Communications Coordinator – Bilingual (Welsh/English) | 4 on 4 off shift pattern | £14ph / £21ph for OTCommunications Coordinator – Bilingual (Welsh/English) Conwy | 12-hour shifts | 4 days on, 4 days off

£14ph for the first 37 hours, then £21ph thereafter

Temporary contract for 6 Months minimum!Are you fluent in Welsh and English, confident in communications, and looking for a role where no two days are the same?I am recruiting a Communications Coordinator to join a fast-paced team responsible for keeping the public informed and connected. You’ll be at the centre of real-time updates, incident response, and stakeholder engagement — helping ensure vital information reaches the right people at the right time. Key responsibilities:Share bilingual updates across social media and digital platformsRespond to public and stakeholder queries via phone, email, and onlineLiaise with emergency services, internal teams, and external partnersMonitor traffic data and media channels to support live communicationsCreate engaging content and support public-facing campaignsWhat we’re looking for:Fluent Welsh and English – written and spoken (essential)Strong communication and content creation skillsCalm under pressure, with great attention to detailConfident using Microsoft Office and social media toolsFull, clean driving licenceWhat’s on offer:Competitive pay: £14ph up to 37 hours, then £21ph6-month contract with potential for permanent The details:Based in Conwy12-hour shifts (7am–7pm), 4 days on / 4 days offIncludes weekends on rota basis Weekends worked from home! xwzovoh Temporary contract for a minimum of 6 months!# 4733027

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