Job summary
The successful candidate will be responsible for the development, quality improvement and performance management of the Health Board's Urgent Primary Care (UPC) Service, which will include Out of Hours GP Service, UPCC and Clinical 111 services etc.
The post holder will be expected to Deputise for the Group Associate Director of Operations and represent the health board at various meetings within their remit of authority making decisions on a regional and national level, as well as participate in the 'Management On-Call and Duty Rota'.
Main duties of the job
The successful candidate will report on the development, progress and outcomes of the services to ensure Heads of Primary Care, Senior Clinicians and Directors are kept informed of both operational and strategic service changes and will:
1. Establish and maintain effective relationships with internal and external stakeholders eg Welsh Ambulance Service Trust (WAST).
2. Ensure effective establishment and implementation of multi professional teams in accordance with Urgent Primary Care needs.
3. Responsible for leading the operational management, planning and development functions of the UPC Service, collaboratingwith other members of the Primary Care Team, Primary Community and Therapy Services and wider Health Board.
4. Responsible for supporting the development of long term operational and service plans working closely with the Finance and Managers to ensure alignment with financial plans.
5. Work independently, guided by broad health and social care strategies and organisational policies and specific local and national guidelines, providing advice to the Service on how these should be interpreted and implemented as appropriate.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents
Person Specification
Qualifications & Knowledge
Essential
6. Educated to Degree level or equivalent experience
7. Masters qualifications or equivalent demonstrable experience
8. Evidence of ongoing development and education
9. Excellent technical knowledge of primary care contracts and policy frameworks
10. Sound knowledge of governance systems and frameworks
11. Understanding of the key strategic challenges facing the NHS
12. Knowledge of the local and national political environment and the associated constraints
13. Planning and strategy development processes
Desirable
14. Knowledge of national and local polices for unscheduled care, older people, chronic conditions
Experience
Essential
15. Demonstrable management experience in contract management
16. Clear experience of personally leading complex change and improvement programmes
17. Experience of working effectively as part of a multi professional team to improve services
18. Experience of working across organisational boundaries to deliver improvements
19. Good track record of establishing, managing and empowering teams
20. Experience of interpreting policy developments & implementation
21. Good track record in effective financial planning, management and delivery of targets
Desirable
22. Experience in commissioning
23. Experience of working within unscheduled care and/or primary care
Aptitude and Abilities
Essential
24. Ability to lead and influence managers, clinicians, staff and partners
25. Strong team leader and player, with openness and willingness to share best practice
26. Ability to motivate and enthuse, and to innovate and deliver flexible solutions to corporate problems
27. Excellent presentational and communication skills, both written and oral
28. Excellent negotiation and facilitation skills. Strong analytical skills and ability to interpret complex information, and simplify problems. Proven ability to meet deadlines and work under pressure including ability to multi task across a range of high profile and contentious work areas
29. Ability to work under own initiative, self motivated with a "can do" attitude
30. Adhere to and can demonstrate SBU Values & Behaviours
31. Ability to travel between sites
32. Participate in on call arrangements
Desirable
33. Welsh Speaker (Level 1)
34. Public engagement and public speaking
35. Project and programme management