About The Role
Security Support Officer required to support our client located just outside Winchester. Salary: £13.00 per hour
Contract: 0 hours, flexible, covering mainly day shifts (07:00 - 19:00) and some night shifts (19:00 - 07:00)
The ideal candidate will live locally (Southampton, Salisbury, Andover, or Basingstoke) and preferably have own transport, as the site is difficult to access by public transport.
Must have SIA Licence (Security Guarding or Door Supervision) and be familiar with computers (Word/Excel).
What you will be doing?
1. Working within the Mobile Security Team, driving a dedicated vehicle, attending sites as directed, investigating alarms, completing patrols, utilising technology, and providing emergency guarding to meet customer needs.
2. Create a secure environment for our customers, employees, and visitors.
3. Promote confidence with customers, colleagues, and stakeholders through effective decision-making, communication, and professional security standards.
4. Follow Assignment Instructions, Risk Assessments, and customer policies at all times.
5. Respond effectively to incidents, alarms, and events, escalating to Emergency Services, the Customer, and the Security Operations Centre as appropriate.
6. Ensure colleagues, customers, and the public have a positive experience when engaging with security.
7. Complete planned rota and shifts to provide security cover as needed.
8. Utilise TRACKTIK to complete patrols and report incidents/alarms.
9. Promote safety culture, awareness of H&S risks, and report accidents or near misses.
10. Secure property of customers, employees, and visitors at all times.
11. Prevent unauthorised access to the site by persons, vehicles, or objects.
12. Respond promptly to unplanned events following site procedures.
13. Deliver excellent customer service at all times.
14. Engage with training and development provided to enhance skills.
15. Conduct site visits to verify security standards, report risks, and promote compliance.
16. Perform vehicle inspections to ensure safety and maintenance.
About You
Experience/Skills/Qualifications
1. 5 years’ experience in the security industry (desirable).
2. Full UK driving license.
3. SIA license – Security Guard/DS.
4. SIA license – CCTV (depending on site).
5. IT systems (user level).
6. Level 3 in First Aid (desirable).
About Us
What do you get from us?
We value our colleague and client relationships highly. If you believe you have the skills to help meet their needs, we provide comprehensive training and support systems.
* Assistance Programme through Health Assured – physical, mental, and financial health support.
* Grocery Aid – emotional, practical, and financial support, including counselling, advice, and grants.
* Wagestream – access your earnings as you earn, save, and learn better spending habits.
* Perkbox – discounts on shopping, days out, eating out, utility bills, plus recipes and wellbeing tips.
* Fortnightly pay.
* Free uniform.
* Online training in multiple languages.
* Fuel claim scheme.
A little about us:
* A family-owned business since 1962.
* Turnover over £84 million, employing over 4,000 colleagues.
* Top 2% of all cleaning and security providers.
* Services include Cleaning, Security, Specialist, and FM services.
* Dedicated to delivering personable and reliable service.
* Operate across various industries, often with well-known brands.
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