Co-op Manchester, England, United Kingdom
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Base pay range
£25,000-£26,500 plus commission on sales following successful completion of initial training, OTE £30,850 and excellent benefits (Work level 6C). Hybrid working with 1 day a month in our Manchester office after the initial training period. 37.5 hours, Monday to Friday shift patterns between 9:00-18:30 to be discussed at interview.
We are looking for a Sales Advisor to join our family law team at Co-op Legal Services.
Our family department has been awarded the 'Excellence in Technology & Innovation' at the Law Society Excellence Awards and it doesn't stop there, we've got exciting plans for the future.
What you'll do:
* Contact clients to promote Co-op Legal Services and our family departments USP's, handling each call with empathy
* Objection handle competently on price and offering
* Make sure all history notes are recorded accurately within our case management system
* Follow contact strategy where clients haven't been able to answer the phone
* Work collaboratively within a small team and share opportunities for improvement
* Cross sell when the opportunity provides itself
* Assist in collecting management information
This role would suit people who have:
* Previous experience in legal services or legal sales
* Previous experience of using a case management system
* Excellent telephone manner with the ability to communicate professionally and sensitively with clients
* Tenacity with the ability to drive sales in a target driven environment
* The ability to work well individually and within a team
Why Co-op?
At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive.
* Competitive salary and commission structure
* Sales coaching and Training
* Pension with up to 10% employer contributions
* Annual incentive scheme
* 28 days holiday (rising to 32 in line with service) plus bank holidays
* Discounts on Co-op products and services
Building an inclusive work environment
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
* We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
* Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
* As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
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Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Legal and Sales
Industries: Law Practice and Legal Services
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