We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
This role plays a key part in delivering safe, efficient and high-quality TruckForce commercial tyre services across the territory. You will ensure our hubs, spokes and mobile operations run smoothly, safely and consistently, while creating an environment where teams feel supported, developed and empowered to do their best work.
By balancing operational excellence, customer care and commercial performance, you help ensure we deliver outstanding service to fleet and local customers while strengthening long-term relationships and trust. Safety, continuous improvement and people development sit at the heart of everything you do.
What You’ll Do
* Lead and continuously improve operational performance across hub, spoke, and van operations, ensuring efficient service delivery and strong operational controls
* Champion a strong health and safety culture by ensuring incidents are reported correctly and preventative practices are embedded across all activities
* Deliver excellent customer service across fleet inspections, fitments, and account management in line with agreed SLAs and customer expectations
* Oversee commercial performance including sales, profitability, margins, cost control, and effective stock management to minimise waste and ensure availability
* Support accurate billing, credit control, and aged debt reduction in partnership with internal finance and operational teams
* Work collaboratively with Account Managers, Business Development, EBTS, and wider stakeholders to enhance service quality, customer outcomes, and operational coverage
* Develop, coach, and support a high-performing team through training, engagement, and clear development pathways while contributing to regional and national initiatives.
What We’re Looking For
* Experience in the tyre industry or a similar fast‑paced, field service or automotive environment
* Proven ability to lead and support teams (circa 10+ people), with a collaborative and people‑focused leadership style
* Strong commercial awareness, with confidence managing budgets, margins and operational performance
* Practical problem‑solving skills with a calm, solutions‑focused approach
* Strong customer relationship skills, with a focus on service quality and long‑term partnerships
* Comfortable working in a dynamic environment with flexibility around working hours, travel and occasional weekend work
* Organised, proactive and able to work with a high level of autonomy while staying connected to wider team goals.
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
#J-18808-Ljbffr