Job Description
The Wonderful Creative Agency is an agency run by Christians that leads digital transformation in user and customer experiences. They are looking for a confident, enthusiastic Senior Account Manager with a passion for digital marketing and web technology. The successful candidate will be required to work as part of the client services team and will focus upon developing and growing key client relationships for a selection of the agency’s marketing and tech clients, as well as developing new client accounts.
Salary: £32,000 to £38,000 (dependent upon experience) plus bonuses
Role: Senior Account Manager
Location: Hybrid remote and office role, Maidstone, Kent
Duration: Full Time
Core Responsibilities
* Leading client accounts within the agency, with overall responsibility for the client – agency relationship and overall targets & KPI’s.
* Ensuring the profitability and growth of client accounts.
* Identifying, developing and converting new business opportunities with existing and future agency clients.
* Working with other senior managers to generate new accounts where required.
* Working with the client services team to ensure good management of all accounts and production levels.
* Leading and inspiring those outside of the core team, including creative teams and those working on the same account.
* Reporting key financial and team data to the agency’s senior leadership team, specifically Managing Director and Strategy Director.
* Maintain records of meetings, decisions and key actions.
Required Skills
* 5+ years account management and/or strategic digital marketing experience in a digital environment.
* Proven client management & account management skills.
* Ability to understand client requirements & goals and identify opportunities to expand on an existing client brief to deliver results from across the digital marketing mix.
* Excellent relationship builder, personable, flexible and persuasive.
* Hubspot experience.
* Google Analytics experience.
* SEO, Social and Paid Media experience.
* Organization and management of own time and workload.
* Proven New Business ability upselling to current clients and new clients as required.
* Confident, dynamic, ambitious and creative & able to act quickly on new ideas.
* Ability to work under pressure and deliver within deadlines.
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