Social network you want to login/join with:
Do you thrive on delivering outstanding customer service?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
What will I do?
You’ll manage the reception during the night, greeting guests upon arrival, administering check-ins and check-outs, and ensuring all guest inquiries/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
Ability to work with minimal supervision
Passion for delivering exceptional guest service
Courteous and pleasant attitude
Conflict resolution experience
Curious to find out more?
Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is a 4-star, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course. Dining options include the Brasserie restaurant, Bunkers bar, and a terrace bar. We offer afternoon tea, private dining, and meeting and event spaces. Leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.
The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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