Office Services Manager
CMA CGM | ABOUT US
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Location: Liverpool, GB
YOUR ROLE
The Office Services Manager will ensure efficient day-to-day running of the offices, creating a safe, and well-organised environment for employees and visitors. Playing a key role by managing office logistics, supplier relationships, and the continued safety of our employees. You’ll be a trusted presence in the office, enabling teams to work productively and safely without disruption.
WHAT YOU'LL BE DOING | KEY RESPONSIBILITIES
* Effective and efficient management of both Planned Preventative and Reactive Maintenance.
* Lead, manage and coordinate projects to develop and best utilise the office facilities, and associated coordination with landlords and contractors to ensure works are carried out.
* Ensuring that all appropriate Risk Assessments are conducted and remain fit for purpose, well communicated and identified control measures are applied consistently.
* Coordination and oversight of emergency response measures such as First Aid and Fire Marshalls and their associate equipment and processes.
* Ensuring the business remains aware of, and can demonstrate compliance to, the applicable Health & Safety regulations.
* Timely and thorough investigation of any incidents, or near misses, and the resulting actions to prevent reoccurrence and drive continuous improvement.
* Develop, review and implement policies, procedures and safe systems of work
* Ensuring the day to day office services are performed by the team and any ad hoc requirements, as necessary
* Lead contact for lease negotiations with HO Legal and Landlord
* To manage any office moves either within the building or to a new location, liaising closely with HO facilities for approvals, senior management, IT and HR locally to ensure they are carried out smoothly and efficiently.
* To ensure all contracts with suppliers are cost effective, within HO guidelines, cost effective and all invoices checked for payment within the relevant timeframes.
WHAT ARE WE LOOKING FOR | KNOWLEDGE, SKILLS & EXPERIENCE
* Proactive solution orientated problem-solving approach.
* Well organised with the ability to prioritise work to deadlines
* Proficiency in the use of Microsoft documents and IT systems
* Knowledge of Health, Safety and Environmental legislation
* Experience managing facilities and contractors
* Confident Communication and Influencing skills.
* Ability to develop and maintain positive internal and external relationships.
* Management System experience (ISO 45001 / 14001 / 9001) {Beneficial)
* Training and coaching experience {Beneficial}
* Full UK Driving Licence.
QUALIFICATIONS
* NEBOSH General Certificate.
* IOSH Membership at Tech IOSH level (or above).
WHAT DO WE OFFER?
Not only do we offer a competitive salary, we also offer a generous benefits package including:
* 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
* Discretionary annual bonus
* Enhanced pension scheme up to 15% total contribution
* Life assurance x4
* Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
* Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
* Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
* Hybrid Working
* Cycle to work scheme/ Season ticket loans
* Enhanced policies including Maternity & Paternity
* Employee recognition awardsConsiderable scope for personal and professional growth through the CMA CGM Academy
CMA CGM Group is proud to define itself as a family business built on strong human values.
* Exemplarity
* Imagination
* Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
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