Description
As an Apprentice Mortgage Administrator, you will play a crucial role in supporting our mortgage team. This is an excellent opportunity for a motivated individual to gain direct experience in the financial industry. You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard
Training Description
Business Administrator Level 3 Apprenticeship Standard:
* This will be a blended delivery, a mixture of Microsoft Teams and face to face
* All training will take place on site and within your working hours
* Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course
Full Description
What you would be doing:
* Work efficiently and proactively to manage new and existing customers’ applications from submission, through to the lender and completion
* You’ll be packaging up cases ready to be submitted to lenders and will need to make sure all applications are accurate and complete, and that all supporting documentation has been provided as required by compliance
* You’ll need to keep in regular contact with lenders, conveyancers, and surveyors to provide regular updates to customers – comprehensively and jargon-free
* You’ll interpret and collate data across a number of systems as well as uploading all client information correctly on to our platform – accurately and in a timely manner
* You’ll need to thoroughly check mortgage offers to make sure there are no errors
* Act as a critical feedback loop to our Operations and Development teams as we continuously enhance our platform, customer journey and service model
* Work with our mortgage experts (brokers) to guarantee they are best enabled to deliver the highest quality of customer service
Outcome Description
* As an Apprentice Mortgage Administrator, you will play a crucial role in supporting our mortgage team
* This is an excellent opportunity for a motivated individual to gain direct experience in the financial industry
Description Of Working Week
Monday – Friday, 9.00am – 5.30pm 1 hour lunch break
Skills Required
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Analytical skills
* Team working
* Initiative
* Adaptable
* Working under pressure
Qualifications Required
* GCSE English Minimum Grade 4(C) Essential
* GCSE Maths Minimum Grade 4(C) Essential
Things To Consider
Mainly based at Norwich Office
Employer Description
This is an exciting opportunity to start a career with Mortgage Advice Bureau, training to become an administrator. You will work alongside an expanding, professional & successful team and receive training from industry professionals. #J-18808-Ljbffr