Job Description
Position Title: REMOTE REGIONAL OPERATIONS DIRECTOR
Salary: $130,000
Pay Grade: 17
Other Compensation: Bonus
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience with innovative FM solutions that ensure a safe, healthy, and sustainable environment. Our clients include leading companies across Life Science, Technology, Oil & Gas, and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions, offering services in Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions. This model ensures a consistent hospitality experience, boosting engagement and productivity.
In 2020, ESFM received the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
This position is eligible for an Employee Referral Bonus! Refer qualified candidates via the ‘job search’ in MyOpportunity and email them a link to apply. You can track your referral's status under Careers in MyOpportunity. For guidelines and FAQs, contact MyReferral@compass-usa.com. Click here for referral instructions.
Job Summary
As the Regional Operations Director, you will plan regional objectives and ensure unit directors meet corporate, regional, and financial goals. You will oversee the operation, growth, and profitability of the region.
Key Responsibilities
* Plan and direct operations supporting Key Performance Indicators
* Develop team direction, set priorities, and clarify strategies
* Implement policies to maximize income from existing accounts
* Support clinical and patient service programs meeting client needs and regulatory requirements
* Participate in sales for new business acquisition
* Monitor financial reports to ensure budget compliance
* Develop and motivate management and staff to meet goals
* Maintain client satisfaction and account retention
* Resolve complaints and interface with legal and HR departments
* Conduct performance evaluations
* Complete reports timely as per policies
* Provide high customer service levels and participate in patient visitation rounds
* Train and develop management personnel
Qualifications
* Bachelor’s degree in Business, Healthcare, or related field, or equivalent experience
* Proven ability to manage a team of six or more managers
* Minimum two years’ experience in multi-unit foodservice management with a volume of $3 million or more
* Strong track record in customer satisfaction
* Ability to work effectively in a fast-paced, P&L driven environment
* Excellent communication skills
Apply today to join ESFM!
ESFM is a member of Compass Group USA
Learn more about the Compass story here.
We are an equal opportunity employer committed to fair treatment for all applicants and associates. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.
Applications are ongoing. Eurest services maintains a drug-free workplace.
Benefits include:
* Medical, Dental, Vision
* Life Insurance, AD Insurance
* Retirement Plan
* Paid Time Off and Holidays
* Shopping and Wellness Programs
* Discount Marketplace, Pet Insurance, Commuter Benefits
* Employee Assistance, Flexible Spending Accounts, Paid Parental and Personal Leave
For positions in specific states or remote work, click for benefits info.
Req ID: 1418533
ESFM
Brandy Wilson
#J-18808-Ljbffr