Optegra has an exciting opportunity for a Rapid Response Healthcare Technician to join our highly skilled and dedicated regional clinical team.
This is a full-time, permanent position supporting four hospitals across the region: Birmingham, Uttoxeter, Nottingham, and Leicester. The role requires a high level of flexibility and responsiveness, with travel required at a very short notice, either the evening before or on the morning of your shift.
As part of the Rapid Response Team, you will not be allocated to a fixed rota. Instead, you will provide vital support across the region, helping teams manage staffing shortages and maintain exceptional patient care standards where support is needed most.
In return for your flexibility and commitment, Optegra will award you a highly competitive salary and benefits package; reimbursement of travel expenses; access to Optegra’s outstanding fully funded training and development programmes; the opportunity to work alongside exceptional clinical teams across multiple sites and a dynamic, exciting and rewarding role where no two days are the same.
Benefits
* Generous salary which is reviewed annually. This role pays £33,120 plus travel expenses.
* Generous matched pension contributions.
* 33 days annual leave inclusive of bank holidays.
* Flexible working and SMART working schemes – because we believe in work life balance.
* Funded training and development – because we believe in our people.
* Celebrating your anniversaries – because we value loyalty and commitment.
* Annual STAR awards.
* Blue Light Card (amazing discounts online and on the high street).
* Free laser eye treatment for you and 20% discount for friends and family.
* Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing.
* Enhanced maternity and paternity leave.
* Cycle to work scheme and season ticket loan.
The Role
As part of a multi-disciplinary team, and in alignment with Optegra values, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives, or carers, across clinical and non-clinical care pathways, with an emphasis on quality patient care across all hospitals within the region.
Work alongside other clinical team members and optometrists for outpatient consultations and pre assessment of patients.
Key responsibilities
* Ensure the delivery of high-quality patient care throughout their visit to Optegra.
* Perform diagnostic testing on patients, including Biometry, OCT, A-Scan, Visual fields, Pentacam, VA, IOP, and Topography.
* Support patients on surgery days, providing pre- and post-operative care and ensuring effective communication.
* Demonstrate empathy and sensitivity when addressing patients’ and their relatives’ concerns, ensuring a person centred approach.
* Provide basic health promotion advice related to ophthalmic surgery.
* Assist in the operating theatre, supporting the entire patient pathway.
* To support the control of cross-infection by adhering to the Hospital's Uniform Policy, maintaining a clean working environment, and following decontamination and sterilization procedures in accordance with the Infection Prevention and Control (IPC) policy. Follow protocols for documenting and reporting accidents or incidents.
Requirements
* NVQ Level 2/3 or equivalent.
* Experience of working in a healthcare environment or ophthalmic sector.
* Basic Life Support competent.
* Highly organised, with clear forward planning and ability to flex according to patients needs.
* Attention to details and ability to work under pressure.
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