Working from our offices in Basingstoke
Full-time
Salary Up to £30,000 per year
We are TrustMark - the only UK Government-Endorsed Quality Scheme for home improvements carried out in and around the home. We are passionate about quality and assurance and what that means for homeowners and our Registered Businesses.
Are you a natural organiser with a flair for delivering standout events? We’re looking for an experienced Events Coordinator to join our dynamic team. In this central role, you will take the lead on the planning, execution, and evaluation of a wide variety of events—from exhibitions and trade shows to internal presentations and roundtable discussions.
This is an exciting opportunity for someone who thrives in a fast-paced environment, excels at stakeholder communication, and is passionate about delivering memorable and impactful experiences.
Key Responsibilities
* End-to-End Event Management: Lead on all phases of event planning and delivery—ensuring every detail is thought through and executed to a high standard.
* Stakeholder Engagement: Liaise with internal teams, stakeholders, and third-party suppliers to align objectives and expectations.
* Logistics Oversight: Manage venue bookings, floorplans, AV requirements, catering, accommodation, and transportation as needed.
* Guest Management: Send invitations, track RSVPs, manage attendee communications, and respond to queries.
* Delegate Resources: Produce and distribute event materials including name badges, agendas, signage, and other supporting content.
* Brand Coordination: Collaborate with the Marketing Assistant to deliver promotional items, branded materials, and giveaways.
* Data Accuracy: Maintain accurate attendance records and ensure all data handling complies with GDPR.
* Budget Control: Monitor and track budgets to ensure cost-effective and timely event delivery.
* On-site Leadership: Be the go-to contact during events, managing live operations and troubleshooting in real time.
* Post-Event Reporting: Collect attendee feedback, evaluate event success, and suggest improvements for future activities.
Skills, Experience & Qualifications
* Proven track record in coordinating successful events.
* Strong multitasking and project management skills with meticulous attention to detail.
* Excellent time management and the ability to work under pressure.
* Outstanding communication and stakeholder management abilities.
* Confident using Microsoft Office (Word, Excel, PowerPoint) and familiar with event/project management tools.
* Creative and proactive, with a solution-focused mindset.
* Comfortable managing multiple priorities in a deadline-driven setting.
* Sound knowledge of GDPR and best practices in event data handling.
At TrustMark, we believe that our employees are our greatest asset. We are committed to
fostering a supportive work environment where every team member can thrive. The role attracts a competitive salary and bonus scheme alongside a non-contributory company pension, work-life balance with a nine-day fortnight, life assurance, employee assistance program (EAP), cycle to work scheme, electric vehicle scheme and a health & dental cash plan with a rewards hub.