Job Description - Retail Consultant (2500016C)
Job Number:
2500016C
About RACQ:
At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
About the Role:
RACQ Stafford is seeking a fun, energetic sales and service superstar to join our team. No prior experience is necessary, but sales experience is desirable, along with a willingness to learn. We will provide comprehensive, tailored training to set you up for success.
As a Retail Consultant, you will deliver exceptional customer service and tailored solutions across assistance, insurance, and banking products and services.
* Starting pay rate: $34.49 + Super
* Monday to Friday, 8:30am – 4:30pm
About You:
Key qualities include a customer service mindset, a desire to help, adaptability in a fast-paced environment, relationship-building skills, strong work ethic, eagerness to learn, and excellent communication skills (written and verbal). You should be comfortable interacting face-to-face and via phone with members and possess a can-do attitude.
Why Join RACQ?
Join us during an exciting transformation towards smarter solutions that benefit Queenslanders. We are committed to community impact, professional growth, and sustainability initiatives, including becoming carbon neutral by 2030 and offering green products like solar and batteries, Green Home and Car Loans.
We support flexible work arrangements and are dedicated to building a diverse and inclusive workplace, welcoming applicants from Aboriginal and Torres Strait Islander communities, diverse backgrounds, and those with accessibility needs. Please inform us of any support or access requirements during your application.
What We Offer:
Our benefits include:
* Financial benefits and discounts on banking, assistance, and insurance products
* Paid volunteer leave, payroll giving, and community event volunteering
* Flexible working options, parental leave, purchased leave, cultural observance leave, and gender affirmation leave
* Wellbeing initiatives, including health discounts, flu vaccinations, health insurance, and confidential Employee Assistance Program (EAP)
* Development programs and access to digital learning platforms
Note: The application process may include psychometric assessments and background checks, such as employment history, qualifications, criminal record, credit history, and others. For details, contact HR@racq.com.au
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