Retail Sales Assistant
Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference.
Base Pay Range
16 hours per week (6 month FTC) – location: HR1 2AB
Why join #Teameurochange?
At eurochange, we’re all about people – dedicated, proactive, passionate about making foreign exchange simpler and more convenient.
Explore How You’ll Support Our Purpose…
* Deliver outstanding, friendly service that turns first‑time customers into loyal fans
* Build genuine rapport with each customer to understand their travel plans, needs, and concerns
* Use your knowledge and enthusiasm to recommend the best products and services for every customer
* Engage in conversational selling to match products to customers’ needs in a natural and supportive way
* Share trusted advice on exchange rates, currency options, and how to get the most value for their money
* Accurately process transactions while ensuring full compliance with financial regulations
* Keep your bureau secure, presentable, and welcoming at all times
* Promote additional products and services to enhance each customer’s journey and make their travel experience simpler and better
* Take ownership when your manager is away, keeping the bureau running smoothly
* Support new colleagues during onboarding and share your knowledge with the team
* Be flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand‑Out Qualities to Be Part of #Teameurochange
* At least 1 year of experience in retail sales, cash handling, and customer service
* Confident, friendly, and positive attitude – you make customers feel welcome and valued!
* Strong communication skills, building rapport and trust quickly
* High levels of accuracy and attention to detail when handling transactions
* A natural flair for selling and exceeding customer expectations
* Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
* Colleague Rate on Travel Money
* 28 days holiday (inclusive of bank holidays)
* Access to our Retail Incentive & Bonus Schemes
* High Street Discounts
* Free 24/7 Virtual GP service for you and your family
* Cycle to Work Scheme
* Employee Wellbeing & Financial Support through Retail Trust
* Employee Assistance Programme – because you matter!
* Wagestream – access flexible pay, get your earned wages when you need it!
* Recognition Awards for outstanding service
* Additional holiday entitlement after 1 year
* Life Assurance …and much more!
Our Vision
To be the UK’s go‑to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient – we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere.
Ready to join a team that’s passionate about making foreign exchange better, simpler, and convenient for every customer? Apply today and start your journey with #Teameurochange!
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