Service Manager
Find out if this opportunity is a good fit by reading all of the information that follows below.
Grantham
£50,000 to £55,000 + Company Vehicle + Benefits
NEOS Engineering are currently working with a growing and well-respected machinery dealer who are looking to appoint an experienced Service Manager to lead their aftersales and engineering function.
This is a fantastic opportunity for a driven Service Manager who understands heavy plant machinery and thrives in a fast-paced operational environment.
The Role
As Service Manager, you will be responsible for overseeing the full service operation including workshop and field engineers.
Your responsibilities will include:
* Managing and developing a team of service engineers
* Overseeing workshop and field service scheduling
* Ensuring high levels of customer service and SLA delivery
* Driving service revenue, profitability and utilisation
* Managing warranty processes and technical support
* Maintaining high standards of health & safety and compliance
* Working closely with parts and sales departments to ensure seamless customer support
The Candidate
We are looking for someone who:
* Has strong experience within heavy plant / construction machinery
* Has previously managed workshop and/or field service teams
* Is commercially aware and understands service P&L performance
* Has strong organisational and leadership skills
* Is confident dealing with customers and resolving xjlbheb technical issues
* Comes from a mechanical and/or electrical engineering background
Whats on Offer
* £55,000 basic salary
* Company vehicle
* Long-term opportunity with a growing dealer
* Senior leadership role with autonomy
* Supportive and forward-thinking business
This is an excellent opportunity for an experienced Service Manager looking to take ownership of a growing service department within a reputable machinery business.