Department: Practice Recruitment
Location: St Albans
Description
*Exciting Dental Receptionist Position - Dental Beauty St Albans*
*Full-Time Position - Hours Below*
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely dental practice, Dental Beauty St Albans. This is a fantastic opportunity to join a vibrant and family-orientated practice team in the St Albans area.
You will be joining a fantastic group of clinicians and wider support staff, led by our Partner Dr. Nirav Dalia, who all work together in harmony to deliver a brilliant patient journey. The practice is very accessible via public transport, close to St Albans station.
We are looking for a candidate to join us on a full-time basis:
- Monday-Friday PM & Saturdays 9AM-3PM
- Wednesdays, Fridays & Saturdays are a requirement, and we can offer a day off on Mondays, Tuesdays or Thursdays
Key Responsibilities
Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
Skills, Knowledge and Experience
Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
Dentally software experience is preferred but not essential
Experience in providing exceptional patient care/customer service
Benefits
Highly competitive hourly rate from £13.50 is on offer, varying depending on experience & qualifications
Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
Company wide all-expensed Christmas Party & Awards Night
Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
Company training events, lunch & learns, additional courses