This is a unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service transition and the best quality in delivery of world-class IT services.Client Details Michael Page are proud to be partnered with a national Retail brand as they continue to expand organically having grown into a significant player within their space. With a rich history stretching back over 150 years, its a truly prestigious organisation to work for, and one which places its people at the heart of the services they deliver to both local and regional communities. Financially stable, and with a clear vision and mission statement, its a fantastic place to build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic.Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business are continuously looking to invest in best-in-class, high-quality services, and you will ensure smooth...