The Opportunity This is a superb opportunity where you will have exposure to so many facets of our business and play an integral role in driving continuous improvement to ensure full compliance within our customer processes, internal administration, legislation, health & safety, transport, waste management, and service excellence - ensuring smooth day-to-day operations. Key Responsibilities Supervise and mentor a service team of 4. Promote and ensure a safety-first culture, conducting regular safety meetings and training sessions, adhering to company policies, industry regulations, and best practices. Coordinate and schedule service assignments to ensure we are meeting and exceeding customer expectations. Collaborate with internal departments to streamline processes and enhance service delivery. Manage inventory processes, including inventory checks, stock labelling, and bi-annual stock takes. Ensure adherence to ISO9001, ISO14001, and ISO45001 standards. Manage site compliance with the Environmental Permit and liaise with the Environment Agency where necessary. Oversee waste management processes. Maintain the branch fleet, ensuring services, MOTs, and inspections comply with DVLA and "O" license requirements. Oversee tachograph downloads and report vehicle defects promptly. Foster a culture of excellent customer service by addressing client needs proactively and resolving issues efficiently. Ensure branch facilities operate efficiently, addressing issues and maintaining equipment. Benefits £30,000 - £35,000 per annum. Monday to Friday – no weekends. 25 days holiday plus Bank Holidays. 5% Contributory Pension scheme. Family Life assurance of 3 times life cover salary. Private healthcare scheme from day 1. Enhanced maternity and paternity pay. Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership. Discount and cashback at many retailers. Cycle to work scheme. Employee Assistance Program with 24/7 confidential helpline support for employees Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment. Employee recognition program. Employee referral scheme. We provide support and access to a range of internal and external courses to help and progress your career with Safetykleen. Experience and Qualifications: Experience within a similar role or this being the natural next step in your career. Strong communication skills and excellent organisational skills. IOSH, NEBOSH or WAMITAB qualifications would be an advantage. Safetykleen is the leading provider of Parts Cleaning, Waste Collection and Environmental Advisory services to businesses. Our operations encompass 14 countries. Safetykleen employs over 2,000 people across 92 branches and delivers over 1 million services per year. With 19 branches across the UK and Ireland, we employ approximately 600 passionate individuals committed to our mission of making the planet Safer and Kleener. Our success is built on a robust business model, a culture of winning, and a dedication to prioritising customer satisfaction. When you become part of the Safetykleen team, you'll find yourself in a welcoming and inclusive workplace where your voice matters, your talents are appreciated, and your career growth and development is based on merit and performance. INDHP