A leading care provider in Norwich is seeking a Customer Contact Advisor to join their team. This role involves being the first point of contact for all enquiries, delivering exceptional customer service, and supporting customer relationship management with professionalism and empathy. The ideal candidate should have strong communication and IT skills, experience with CRM systems, and the ability to handle sensitive enquiries. This position offers 37.5 hours per week with a competitive salary range between £26,000 and £29,000, alongside excellent benefits.
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