Risk & Compliance Partner - Customer & Savings - Nottingham City
New role subject to consultation
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact
Do you thrive on helping teams manage risk while driving customer-focused outcomes? We’re looking for a proactive Risk and Compliance Partner to join our First Line Risk team and support the Customer and Savings functions. In this role, you’ll help ensure our products, processes, and services are safe, compliant, and resilient, while building a strong risk-aware culture across the business.
Here’s a taste of what you will be doing as a Risk and Compliance Partner – Customer & Savings at Nottingham Building Society: -
* Risk Identification & Assessment: Partner with business teams to identify and assess operational and compliance risks, facilitate risk and control self-assessments (RCSAs), and spot enterprise-wide themes.
* Control Design & Effectiveness: Support the design, implementation, and monitoring of effective controls, challenge their effectiveness, and recommend improvements.
* Incident & Issue Management: Guide teams in escalating and investigating risk incidents, near misses, and compliance breaches, coordinating root cause analysis and remedial actions.
* Reporting & Metrics: Assist in producing accurate risk reports and KRIs, providing insights and highlighting emerging risks to senior management.
* Policy & Regulatory Compliance: Promote adherence to regulatory requirements and internal policies, embed compliance into daily operations, support audits, and monitor regulatory changes (FCA, PRA, AML, GDPR) to ensure timely implementation.
* Culture & Training: Drive a strong risk culture through training and awareness sessions, acting as a trusted advisor on operational risk and compliance.
* Change & Project Risk: Assess risks for business changes, system implementations, and new initiatives.
* Collaboration: Build strong relationships across second line risk, compliance, legal, and resilience teams, acting as a liaison to ensure alignment and effective risk mitigation.
About you: -
* Strong knowledge of regulatory requirements relevant to Customer & Savings and the ability to turn complex rules into practical, effective controls.
* Proven experience in risk management, compliance, or governance roles, with confidence in decision-making and influencing senior leaders.
* Excellent communication and stakeholder skills, able to simplify complex information, present actionable insights, and coach teams to build risk and compliance capability.
* Analytical and detail-oriented mindset, able to identify strategic themes while keeping sight of the bigger picture.
* Proactive, pragmatic, and collaborative approach, able to drive delivery, embed a strong risk culture, and work effectively across functions.
Reward & Benefits -
1. A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus