As a Twilight Veterinary Care Assistant (VCA) you will support the night nurse and night vet with care to clients and their pets out of hours. Twilight Veterinary Care Assist based at the Enfield practice. This is a 30 hours a week role. Monday to Friday, 8pm until 2am. One bank holiday a year. The Twilight Veterinary Care Assistant will support the Night Nurse and Night Veterinarian, ensuring high standards of patient care and client service during out-of-hours operations. Duties will include: Assisting with the care and inpatient monitoring on ward. Assisting the night vet with out of hours consultations. Assisting with emergency procedures as required. Assisting clients out of hours, answering telephone calls and taking payments. Key Benefits: Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service. Life Assurance 3 x salary. Access to 24-hour counselling by phone or in person should you feel you need support. 5 weeks’ annual leave plus Bank Holidays, rising to 6 weeks with length of service. An additional ‘Day for You’, a paid day’s leave for you to use as you wish. Interest free Season Ticket Loan. Cycle to Work scheme. Discounts on Medivet products and services. Role Accountabilities: Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have. In this role you will: Consistently deliver exceptional care to clients. Support with operations and procedures. Deliver patient monitoring and care, including everyday care: walking, toileting and feeding. Ensure the completion of all pre and post operation activity. Complete patient transfers to out of hours or enhanced care. Dispense any medication required under the guidance of the Veterinary team. Ensure compliance with all regulatory, practice and operational standards. Your Skills and Experience: Experience of working as part of a team and building positive working relationships with colleagues. Able to provide exceptional care to clients and patients. Client care skills, with the ability to remain calm under pressure. Able to prioritise a range of tasks and own workload. Flexible and willing to learn. An understanding of the purpose and importance of regulation and compliance.