Westray Recruitment Group is seeking to recruit to an Air Traffic Data Engineer to work for our client in the Cramlington area.
Permanent position from day one
Monday to Friday working hours, 8.Fully expensed international travel to amazing locations visiting clients.
20 days leave + 8 Bank holidays + Christmas Eve bonus holiday - holidays increase 1 per year of service.
Pension contribution scheme
Terrific working culture within the business
The best in training, upskilling and self-development
This role will involve installing, implementing and supporting the roll out of the company’s software at client’s sites and offering technical support.
This role will allow you to travel around the world visiting clients in amazing locations. A software engineering background would be desirable; Procure, Build, Install, and Test of business products
Prepare and produce project documentation using business project methodology and QA procedures
Prepare and conduct acceptance testing where required to obtain milestones and sign off
Perform Installation and commissioning at customers sites as required
Delivery of projects within planned timescales and within allocated budget
Deliver customer training as required
Ensure the Operations Manager is updated with any changes to proposed project plan
Provide customer support as per Warranty and Maintenance contract Terms and Conditions
Record on CRM all support and service activities
Perform Case analysis and resolution
Progress any Case which results in an IR for development through the Software team
Provision of sales support and project costing information for procurement
Advise at the bid stage on proposed solution with a view to implementation and commissioning
Attend project meetings as required
Be the main point of contact for the customer when Project in implementation phase
Provide support where required to the engineering and developer teams
Produce all project documentation as required by QA Project procedures and Operations Manager
You will have a full UK driving licence
Working knowledge of current Windows Server Operating Systems
Working knowledge of current Windows Desktop/Workstation Operating Systems
Working knowledge of current Windows SQL Server
Wide Knowledge of all Data systems
Good telephone manner with diagnostic abilities for support
Ability to work remotely from the rest of the team using MS Teams
Willingness to travel locally and overseas