Client Administrator (Office Based)
Albrighton
Permanent
Competitive salary depending on experience
Monday - Friday
We are pleased to be working on behalf of our client who are seeking a highly organised and proactive Client Administrator to join a professional and fast‑paced team. This is an excellent opportunity for someone who thrives in a client‑focused environment and takes pride in delivering high‑quality administrative support.
You will play a key role in ensuring the smooth day‑to‑day operation of client services, supporting advisers and internal teams, and helping to deliver an outstanding client experience.
Responsibilities
* Coordinate and manage client appointments, including pre‑ and post‑meeting administration
* Handle incoming client enquiries via phone and email, ensuring timely and professional responses
* Prepare documentation and reports for client meetings
* Maintain accurate and up‑to‑date client records in internal systems
* Liaise with external providers to obtain required information
* Process a range of administrative tasks following client meetings
* Manage shared inboxes and prioritise workloads effectively
* Provide a professional and welcoming front‑of‑house experience when required
* Collaborate with internal teams to ensure deadlines and service standards are met
Skills and Experience
* Excellent communication skills, both written and verbal
* Strong attention to detail and high levels of accuracy
* Ability to manage multiple tasks and prioritise effectively
* Proficiency in Microsoft Office and CRM systems
* A proactive, team‑oriented mindset
* Strong customer service skills
Desirable
* Previous experience in a financial services or professional services environment
* Familiarity with industry regulations and compliance requirements
* Experience using CRM platforms
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier‑free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
Reference: DE26952
J-18808-Ljbffr