Borders General Hospital
OUR VALUES IN ACTION
Care and Compassion Quality and Teamwork Dignity and Respect Openness, honesty and responsibility
About the role
We are looking for an enthusiastic and organised Pharmacotherapy Support Worker to join the Realistic Medicine Pharmacy Team within NHS Borders Primary Care.
This is a key support role within team, working closely with pharmacists and pharmacy technicians to support the safe, effective and person-centred use of medicines.
What youll do
· Support pharmacists and pharmacy technicians with routine, non-clinical medicines management tasks
· Run searches and reports using GP clinical systems (EMIS/Vision) and the Scottish Therapeutics Utility (STU)
· Collect and collate data for audit and reporting
· Communicate professionally with patients, carers and healthcare professionals by phone, email and in person
· Act as a point of contact for the team, triaging enquiries and messages appropriately
· Support the ongoing development and improvement of pharmacy systems and processes
You will work across traditional primary and secondary care boundaries and liaise with GP practices, community pharmacy, care homes, social care and wider healthcare teams.
What were looking for
Essential
· Experience of working in an administrative or support role
· Experience of dealing with the public
· Experience of working in the NHS or a healthcare environment
· Good keyboard and IT skills, including Microsoft Office and email
· Good communication, interpersonal and organisational skills
· Ability to prioritise workload, work accurately and manage competing demands
· Tact, diplomacy and professionalism when dealing with sensitive situations
Desirable
· Knowledge of medicines or medicines management
· Experience using GP systems such as EMIS or Vision
· Pharmacy qualification (NVQ/SVQ Pharmacy Services / Dispenser)
Why join us
· Be part of a supportive, forward-thinking pharmacy service focused on Realistic Medicine
· Make a real difference to patient care and GP workload across NHS Borders
· Opportunity to develop specialist skills in medicines management and primary care
· Access to NHS Scotland learning, development and career progression opportunities
Working with us
NHS Borders is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We support flexible working where possible and are proud to promote staff wellbeing.
How to apply
For further information or to arrange an informal discussion, please contact: Cathryn Park, @
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As from 1st April 2026, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a 'regulated role', your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: .
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
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For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or going rate. Further information on these criteria can be foundhere.
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