Description
We are currently recruiting for a full-time, fixed-term Receptionist to join Cadbury College until the end of the academic year. This is a key role within the College, as the Receptionist is often the first point of contact for students, parents and visitors and plays an important part in creating a welcoming, professional and well-organised environment. The role is varied and people-focused, offering the opportunity to contribute to the smooth running of the College while gaining valuable experience in an educational setting.
Key Responsibilities
* Receiving and welcoming visitors to the College, issuing visitor passes and dealing with student and parent queries.
* Handling incoming calls to the switchboard and directing calls as appropriate.
* Monitoring the student absence line and recording details on the ProMonitor system.
* Control of barriers for students, visitors and deliveries, ensuring the College entrance is kept tidy.
* Handling incoming and outgoing post, including parcels and arranging collections.
* Assisting with examination administration and certificates as required by the Exams Officer.
* Assisting other clerical staff with typing and data input.
Skills, Knowledge and Expertise
* Good standard of Maths (minimum GCSE Grade C or equivalent).
* Some experience of basic administrative tasks, such as data input or record keeping.
* Experience of working in a front-facing reception or customer service environment.
* Experience or knowledge of working in an educational environment is desirable but not essential.
* Willingness to be flexible.
Benefits
✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
📜 Free Will Writing – We’ve got your back with professional support for your future planning
💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Sandwell Family of Colleges is a group of educational institutions located in the West Midlands region of England, offering a diverse range of courses and programs to cater to various interests and career aspirations. The family comprises of Sandwell College, Cadbury Sixth Form College, Central St Michael, Professional Academy, Central St Michaels Science, Engineering and Manufacturing Centre. With state-of-the-art facilities, experienced teaching staff, and a commitment to student success, the Sandwell Family of Colleges provides a supportive and inclusive learning environment, enabling individuals to pursue their educational and career goals effectively.
Sandwell Family of Colleges is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We have robust policies and procedures in place to ensure a safe and secure learning environment for all our students and staff. At Sandwell Family of Colleges, we believe that creating a safe, nurturing and inclusive environment is essential for enabling our students to thrive academically and personally. We are unwavering in our commitment to safeguarding and will continue to uphold the highest standards to protect the most vulnerable members of our community.
Please note that as part of our onboarding process, you will be required to either undergo an Enhanced DBS check or provide your existing Enhanced DBS certificate if you are registered with the Update Service.
We expect all applicants to be fully transparent about any information that may be disclosed as part of this check so that we can discuss it at the earliest opportunity. For more information on what may show on your Enhanced DBS check please visit:
We reserve the right to close this job vacancy before the advertised application deadline.