Description Our continued success and business growth has opened up an exciting opportunity for an experienced and enthusiastic Contract Manager to join our successful team at the Middlewich Shared User Site. This is an excellent opportunity to work as part of a management team that promotes culture, performance, and engagement with its talented customers. Reporting to the Distribution Centre Manager the successful candidate will be responsible for the day to day running of the Jollyes contract, ensuring key stakeholder and customer requirements are met to a high standard. Who are we? Wincanton is a leading third-party logistics (3PL) and supply chain solutions provider in the UK and Ireland. With over 17,000 colleagues across more than 200 sites and a 3,400 strong fleet of vehicles, we put our customers at the heart of everything we do, and our mission is “to make our customers business’s better, every day.” How will you contribute? Responsible for ensuring that the site is effective, and efficient, and that the ongoing operations consistently meet the customer’s requirements in terms of service, budgeted financial goals and other KPI’s. Build and maintain a positive and interactive partnership with key members of the clients’ management teams. Provide leadership and motivation of the management team ensuring they consistently achieve day-to-day excellence on an ongoing basis. Continued development and succession planning of the team through performance reviews and structure meetings / reviews. Effectively contribute as part of the site managerial team to support and promote positive behaviour and culture. Excellent communication skills in order to be an active part of the overall site employee engagement climate in a non-unionised environment. A proactive approach to meet customer requirements, ensuring opportunities are identified, and exploited and the day-to-day excellence in operations is achieved. Be proactive in seeking out initiatives to ensure the site is able to support the customer’s business plan and supply chain strategy. Operate in a “Closed Book” environment where decisions and performance are under close scrutiny at regular formal internal and customer reviews. Promote the use of safe working practices in line with all relevant Health and Safety Legislation To adhere to and follow Company policies/procedures, including Quality, Health, and Safety to ensure compliance to statutory obligations. Demonstrate an effective working relationship with the client, representing a pro-active approach to problem-solving. Any other duties considered necessary to fulfil the role. What will you bring? A proven track record of operating at managerial level within a demanding environment. Must demonstrate proven track record of managing warehouse operations. Accuracy and attention to detail, with a focus on high productivity and experience in a diverse and service orientated environment. Knowledge and experience of automated systems Excellent leadership, influencing and communication skills to maximise the effectiveness of your team ensuring they are well informed and motivated to achieve performance goals and the KPI’s of the Contract Above will be supported with effective / structured process management ensuring effective delegation and accountability. Possess the above skills and proactively engage with the senior team to support the business strategy as a key member of the high-performance team. Excellent interpersonal skills to establish effective communication channels with employees ensuring they are well informed about the site and the wider business of both Wincanton and the customer. Ability to demonstrate/provide the budgetary and financial controls and operate effectively in an “Closed Book” environment involving regular detailed and comprehensive customer reviews. Must have the energy, determination, and commitment to operate in an environment where regular customer contact and scrutiny is the norm and effective customer communication is essential. Our Culture & Benefits In addition to a generous salary, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more. Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment. Be a part of our values; Excellence, Integrity, Passion, Proactivity, Togetherness & Trust. Our Commitment We are committed to providing equality of opportunity for all employees. We want to create an environment where all colleagues feel safe, supported, and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes. Attracting diverse teams, we believe in creating an inclusive, respectful organisational culture for our colleagues and future talent. Find out more: Wincanton champions a diverse workforce