You will be readily available to respond to our tenants and leaseholders’ requests across a range of different scenarios. You will plan your workload and projects to avoid reactive situations and to ensure you maximise your performance. You will have a keen eye for spotting what needs to be done and taking steps to resolve things in the most efficient way. What we need you to do: Work with the Assistant Head of Property to achieve key performance targets and milestones for allocated projects and monitor agreed deliverables deliver expected outputs Manage small projects and programmes and in exceptional situations assist with day-to-day responsive repairs You will take control of an aids and adaptations programme working with occupational therapy staff to deliver building adaptations and technical support to help vulnerable tenants stay in their homes Be committed to maintaining high standards of health and safe Be super-efficient at managing technical projects and services through good planning project management skills.