 
        
        Facilities Manager – (Award‑Winning Law Firm)
Our prestigious law firm client is seeking an experienced Facilities Manager who can contribute to operational excellence and continued growth of their Cheltenham office.
Key Responsibilities
 * Manage the Facilities Helpdesk, ensuring efficient handling of queries related to heating, reactive works, access requests, administration, and general building maintenance.
 * Support the Head of Facilities with Cheltenham and firm‑wide projects, day‑to‑day tasks, and innovative ideas aligned with the Firm’s values.
 * Monitor and manage Cheltenham budgets, including completing the annual budget.
 * Manage the Cheltenham aspects of the M&E contract, ensuring KPI compliance, adherence to the planned preventative maintenance schedule, and logging issues with appropriate SLAs.
 * Ensure compliance with legislation and best practices in FM areas, particularly M&E and building functions, and maintain related records and systems.
 * Conduct regular one‑to‑one catch‑up meetings with the team to support performance.
 * Liaise with the Marketing Events team and DE&I regarding Cheltenham events and facilities requirements.
Qualifications & Experience
 * Proven experience within a facilities management role.
 * Experience gained from a professional services or law firm environment.
 * Excellent communication skills with the confidence to liaise with personnel at all levels of the Firm and with external contacts.
 * Commercial mindset and committed to driving high standards.
 * Highly motivated individual who will be able to use own initiative.
Benefits
 * 8am‑5pm, Monday‑Friday.
 * Office based 5 days a week.
 * Employee benefits include 25 days annual leave, long service accrual, corporate gym membership rates, and other lifestyle and family‑friendly benefits.
Employment Details
 * Seniority level: Not applicable.
 * Employment type: Full‑time.
 * Job function: Legal, Administrative, and Management.
 * Industries: Facilities Services, Legal Services, and Law Practice.
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