Responsibilities
* Shaping engagement journeys: Lead content design across key experiences that help travellers discover opportunities and keep track of travel ideas over time
* Crafting compelling messaging: Create clear, motivating content that drives action and brings travellers back again (and again)
* Collaborating to refine experiences: Partner with Product and Design to test, iterate and continuously improve how we communicate value
* Ensuring consistency of voice: Maintain a cohesive, human tone across platforms, touchpoints and features
* Defining emerging experiences: Contribute to early-stage concepts, helping shape ideas before they fully take flight
* Designing scalable systems: Build content patterns that flex and scale across evolving features and journeys
* Simplifying complexity: Translate nuanced product ideas into intuitive, easy‑to‑navigate experiences travellers actually enjoy using
Qualifications
* Experienced in content design: You’ve worked in senior content design or UX writing roles within digital product teams and know how to deliver impact
* Systems thinker: You’re comfortable working across feature ecosystems, not just polishing single flows
* Exploration‑friendly: You thrive in ambiguity and can shape content in early‑stage, evolving product spaces
* Balance‑driven: You know how to blend inspiration with utility in consumer‑facing products
* Experimentation‑savvy: You’ve contributed to testing and optimisation, using data to sharpen your content decisions
* Impact‑aware: You understand how content influences engagement, retention and user behaviour
* Collaborative by nature: You confidently partner with Product Managers, Designers, Researchers and Engineers to bring ideas to life
Equal Opportunity Statement
We are proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all.
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