Responsibilities
* Management of prescribing records
* Ensure that all requests for repeat prescriptions are actioned, where possible, within two working days.
* Check that all repeat items requested are due to be issued.
* Any items not on repeat prescription that are requested by a patient need to be managed in line with MMT Protocol / Flow Chart.
* Add items as requested for Dressings/ Nutrition and Ostomy purposes.
* Synchronisation of items on repeat prescription.
* Amend quantity of medication if appropriate.
* Liaising with Local Pharmacies.
* Manage incoming MMT phonelines (Patient/Pharmacy/Internal).
* Action EMIS Access and Pharmacy emails.
* Supporting BMG colleagues with queries where appropriate.
* Use Standard Operating Procedures (SOPs) to Issue holiday prescriptions.
* Check Gap in Issue / Medicine Compliance following (SOPs).
* Manage Drugs Cabinet for Emergency Trolley/Site use.
* Communicate effectively with our patients via digital and non-digital platforms.
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