Role Overview
You will support the on-going development, management and day to day operation of the service including performance management, reporting and leading a team of cancer care coordinators and volunteers. This will require a flexible and responsive approach.
You will help to manage a trust wide support service, engaging with internal and external teams and services to support people affected by cancer in their own communities through signposting and collaboration.
The cancer information and support centers are innovative and responsive to need, listening to the patient voice to inform where resource is required.
Key Responsibilities
The Centre Manager responsibilities includes the promotion of Personalised Care for cancer patients so they feel empowered and supported to make holistic, informed decisions. This helps to enable their independence, which supports self-management in order to empower the patient and their carers. They will coordinate the service approach to assess the individual needs of patients, providing appropriate personalised information and support about cancer and cancer services to help enable people to navigate the health and social care system.
CDDFT are seeking an experienced and motivated individual to support the continued management and development of the Macmillan Cancer Information Service. The individual will require highly developed interpersonal, communication, service improvement and facilitation skills.
Qualifications & Experience
The importance of appropriate timely, sensitive, reliable and comprehensible information and support for people affected by cancer is widely recognised. CDDFT have three Hospital based Information Centres and two outreach centres across the county to provide cancer information services to people affected by cancer, health and social care professionals and the public.
This role and the Information and Support Centres are integral to the experience of people affected by cancer in County Durham and Darlington. This is achieved by close working with our clinical and non-clinical teams both within our hospitals and within our communities.
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
Additional Information
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
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