Sales Support Lead – Bicester, United Kingdom
What we offer
- The opportunity to work for an iconic and unique lifestyle brand
- Exciting career opportunities
- Competitive benefits package and discounts
- An environment where you can bring your whole self to work
Essential duties & responsibilities
What you’ll do
Business client development
- Support the Sales Support team in absence of manager(s) to optimise the product offer for customers
- Support the customer support model store guidelines to ensure excellent standards
- Maximise the potential of all product categories through RFID optimisation
Leadership & engagement support
- Support the manager(s) creating an inclusive working environment with a customer‑first culture
- Support the manager(s) mentoring and coaching members of the team in operational efficiencies
- Support the team using operational metrics in absence of manager(s) to deliver sales and profit results
Operations
- Ensure we meet store target by leading the delivery and replenishment processes, by reviewing live inventory and by completing stock level callouts
- Optimise Ralph Lauren store systems and procedures to enhance operational efficiencies
- Coach teams on standard operating procedures and Customer Support Area procedures to ensure compliance with Ralph Lauren policies and standards
Experience, skills & knowledge
Who you are
- Energetic, passionate, and results‑driven team player
- Experience in a fast‑paced environment with proven management abilities
- Excellent communication and organisational skills
