Overview
We are seeking a highly organised and proactive Office Administrator to support the day-to-day operations of a growing, multi-disciplinary construction business delivering fit-out, refurbishment and compliance projects across the UK.
The role is central to ensuring the smooth running of the office, supporting project delivery teams and directors, and maintaining high standards of communication, coordination, and administration across the business.
You will act as the first point of contact for incoming enquiries, provide key administrative support across multiple departments, and play an active role in improving systems and processes as the business continues to grow.
Key Responsibilities
* Act as the first point of contact for all incoming calls, emails and general enquiries
* Provide day-to-day administrative support across the business, ensuring smooth office operations
* Set up and maintain new projects on internal systems, ensuring accuracy and consistency of data
* Compile and manage O&M / OEM manuals to support project completion and handover
* Support project teams with documentation, trackers, compliance records and reporting
* Organise meetings, prepare agendas and act as minute/note taker, issuing clear actions
* Manage new starter onboarding, including system setup and coordination of induction documentation
* Maintain organised digital filing systems and ensure document control standards are met
* Provide administrative support to Directors, including diary coordination and preparation of key documents
* Assist with internal communication between office and site teams to ensure effective coordination
* Champion the adoption of new technology and systems to improve efficiency
* Identify and implement improvements to administrative processes and workflows
Key Skills & Experience
* Previous experience in an administrative role (construction or fit-out sector desirable but not essential)
* Strong organisational skills with the ability to manage multiple tasks and priorities
* Excellent communication skills, both written and verbal
* High attention to detail and accuracy in all aspects of work
* Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems
* Ability to work effectively in a fast-paced, dynamic environment
* Proactive, adaptable and solutions-focused mindset
* Strong interpersonal skills with a professional and approachable manner
* Ability to handle confidential information with discretion
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