Overview
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
Monday 16:30-21:00
Tuesday 16:30-21:00
Wednesday 16:30-21:00
Thursday 09:45-18:00
Friday OFF
Saturday OFF
Sunday OFF
Responsibilities
* The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
* We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
* We don’t do ‘hard sales’.
* Support in being successful, including flexibility to schedule breaks and occasional home working.
Requirements
* If you’re a confident talker who enjoys asking questions and getting to know people, this could be the role for you.
* Experience building relationships or negotiating everyday scenarios can be transferrable.
What’s in it for you?
* Agreatstarting hourly rate of £12.82 per hour, plus incentives and bonuses
* Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
* Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
* Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
* Hugediscounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
* Volunteering days, so you can give back to your local community
* Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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