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Administrative assistant- admin support and insolvency

Glasgow (Glasgow City)
Administrative assistant
Posted: 21 August
Offer description

THIS IS AN ENTRY LEVEL POSITION INTENDED FOR A RECENT SCHOOL OR COLLEGE LEAVER LOOKING TO START IN THE WORLD OF WORK.\n\n\uD83D\uDD38Have you recently left school?\n\n\uD83D\uDD38Are you interested in a career in Business and Administration?\n\n\uD83D\uDD38Do you want to earn while you learn on the job and work towards a Business and Administration Level 6 SVQ?\n\nAn established accountancy firm in Glasgow City Centre have an exciting opportunity for an enthusiastic and ambitious young person to support their Administrative and Insolvency teams as a Modern Apprentice!\n\nPlease note this is an initial 12 month Apprenticeship contract but there are opportunities to progress within the company following this for the right candidate.\n\nThis client supports a wide range of clients across many sectors and they take pride in their reputation of providing first class support in a sustainable way to ensure success.\n\nThey believe in teamwork, sharing knowledge, and supporting each other â not just to deliver excellent client service but to help everyone thrive. From day one, youâll have meaningful responsibility, and your achievements will be valued in a team that puts people before hierarchy.\n\nWith ongoing investment in our people, technology, and processes, they offer an ambitious environment where you can own your career, grow your skills, and make a real impact.\n\n\nAdmin Support Team- Our Admin Support team is front facing and are often the first contact clients & visitors. We aim to present a professional image of the firm and deliver excellent customer service to both our internal and external customers.\n\nInsolvency- We have several departments within the Insolvency team, dealing with both Corporate & Personal Insolvency cases. This role will work within the Support team. \n\n\nThis role is to support both the Admin Support & Insolvency Teams in all aspects of general administrative support tasks. The role includes covering Reception, directing calls and greeting all visitors & clients. The role is busy, varied and customer facing. It requires excellent communication and organisation skills. \n\n\nKey Responsibilities- Admin Support Team:\n\uD83D\uDD39Act as main point of contact for Reception \n\uD83D\uDD39Answering switchboard, redirecting calls, taking messages\n\uD83D\uDD39Meeting and greeting all visitors to the building\n\uD83D\uDD39Dealing with incoming and outgoing mail\n\uD83D\uDD39Overseeing meeting room calendar bookings\n\uD83D\uDD39Ensuring that all meeting rooms are clear & refreshed each morning\n\uD83D\uDD39Check meeting room schedules each day to ensure adequate resources in place\n\uD83D\uDD39Contributing to office maintenance and facilities support \n\uD83D\uDD39Any other appropriate tasks, as directed\n\n\nKey Responsibilities- Insolvency Team\n\uD83D\uDD39Maintain and update all relevant IT platforms â CCH, VC, IPS and AIB each day.\n\uD83D\uDD39Produce basic template letters outlined by IPS for approval by senior staff members (approximately 20 letters produced daily)\n\uD83D\uDD39Answer Insolvency switchboard and take/pass on messages (approximately 10 calls per day) as well as diverting calls from reception\n\uD83D\uDD39Insolvency mail: Incoming mail, scanning each day (approximately one hour) outgoing mail, 95% via email to Postworks (approximately one hour per day)\n\uD83D\uDD39Complete administrative tasks; maintain cases with no assets, conducting reviews on cases, accounts circulars.\n \uD83D\uDD38Along with the duties in your role, you will undertake a Level 6 SVQ in Business and Administration and will be supported throughout.\n\n\uD83D\uDD38You will have the opportunity to learn about different aspects of the role of an administrator in 2 departments and about the importance of confidentiality.\n\n\uD83D\uDD38You will learn how to communicate with team members, clients and external partners to provide a high level of customer service \uD83D\uDD39Ability to work within a busy office environment\n\uD83D\uDD39Educated to NAT 5 level, or equivalent, and hold appropriate qualifications in Maths, English and ICT\n\uD83D\uDD39You must have a quality approach to work and be confident in the use of Microsoft Suite â Word, Excel & Outlook\n\uD83D\uDD39Proven organisational skills\n\uD83D\uDD39Ability to take ownership of a task\n\uD83D\uDD39Excellent communication skills (verbal and written)\n\uD83D\uDD39Enthusiastic, results driven, co-operative\n\uD83D\uDD39Positive and confident approach to work\n\uD83D\uDD39Client-focussed\n\uD83D\uDD39Quality approach to work (first time, on time, every time)\n\uD83D\uDD39Can work effectively in a team environment or on own initiative\n\nIf you think you are the right person for this challenging and varied job role, weâd love to hear from you!\n\nPlease note, although there is a closing date, we are expecting a high volume of interest for this role and we may pause the vacancy to manage this. If youâre interested- apply as soon as possible to avoid missing out!\n

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