Location: Long Eaton (2x days in the office)
We are seeking an experienced Infrastructure Manager with a proven track record of improving accessibility and visibility of core infrastructure and business-critical systems within a similar environment. The successful candidate will have experience designing, implementing, and maintaining scalable, secure technology solutions that prioritise a positive end-user experience.
This role requires a hands-on and adaptable professional who can work effectively across a business with varying levels of technical understanding. The Infrastructure Manager will recognise technology as a business enabler and will demonstrate strong stakeholder engagement skills, building trusted relationships across the organisation.
Key Responsibilities
* Collaborate closely with on-site management teams to enhance the overall end-user experience across technology platforms.
* Ensure all infrastructure activities are appropriately documented, maintaining clear and accurate processes and procedures.
* Manage and support core infrastructure technologies across the organisation.
* Oversee and maintain cyber security toolsets and ensure adherence to security best practice.
* Support and deliver system integrations across key business functional areas.
* Contribute to continuous improvement of infrastructure services, ensuring scalability, resilience, and operational effectiveness.
Skills and Experience Required
* Demonstrable experience within an IT Infrastructure role, ideally within a multi-site organisation.
* Strong communication and stakeholder management capabilities.
* Security-focused approach to infrastructure design and management.
* Technical experience across core infrastructure technologies, including:
* Microsoft cloud technologies such as Entra, Intune, and the Microsoft 365 suite
* Network technologies, including Cisco Meraki and Ubiquiti
* Management and support of Windows, Apple, and Android devices
* Experience working with cyber security toolsets, including:
* Anti-malware and endpoint protection solutions
* Email filtering technologies
* Web filtering technologies
* Strong documentation skills with a structured, process-driven approach.
* ITIL Foundation certification (desirable)
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