ISO : Implementation Consultant / IT Auditor - RQ
Duration: Until April 17 (9 weeks - possibility of extension)
Location: Remote in Canada working in EST time zone
*Candidates MUST be available for virtual interviews starting on January 29 and have an immediate availability to start working.
We are seeking an experienced ISO : Implementation Consultant to support the full lifecycle of establishing, documenting, and deploying a Quality Management System (QMS) aligned to ISO : requirements. The contractor will work closely with leadership and project teams to assess current-state processes, identify gaps, develop required documentation, facilitate organizational adoption, and prepare the company for external certification.
This role is ideal for a seasoned quality professional with hands-on experience leading organizations through successful ISO certifications.
Role Deliverables:
1. ISO Readiness Assessment
1. Conduct a comprehensive gap analysis against ISO : requirements.
2. Review existing processes, policies, and documentation.
3. Provide a detailed assessment outlining risks, deficiencies, and recommended remediation actions.
2. QMS Development & Documentation
4. Develop and refine quality policies, procedures, process maps, work instructions, and forms.
5. Establish mandatory ISO documents (e.g., Quality Policy, Quality Objectives, Document Control, Internal Audit Procedure, Corrective Action Procedure).
6. Support process owners in customizing documentation to reflect real operational practices.
3. Implementation Support
7. Facilitate workshops and training sessions with stakeholders to embed QMS processes.
8. Support cross-functional teams in adopting and stabilizing new workflows.
9. Provide coaching on roles and responsibilities related to quality management.
4. Internal Audit Preparation
10. Develop an internal audit program and schedule.
11. Train internal auditors (if required).
12. Conduct pre-certification internal audits and prepare audit reports.
13. Support corrective and preventative actions (CAPAs).
5. Certification Support
14. Assist with selecting and coordinating an accredited external certification body.
15. Prepare the organization for Stage 1 and Stage 2 audits.
16. Provide support during external audits and help resolve any non-conformities.
Required Qualifications – MUST HAVE
17. Proven track record implementing ISO : in at least 2–3 organizations.
18. Minimum 5 years of experience in quality management, process improvement, or operational excellence.
19. Strong knowledge of ISO : clauses, documentation requirements, and audit protocols.
20. Experience delivering training and facilitating workshops.
21. Excellent communication, documentation, and stakeholder engagement skills.
Preferred Qualifications
22. ISO Lead Auditor or Lead Implementer certification.
23. Consulting experience in professional services, manufacturing, technology, or related industries.
24. Experience with digital QMS tools (e.g., Qualio, Q-Pulse, Intelex, SharePoint-based QMS).