Customer Service & Sales Representative
Location: Edinburgh
Are you a confident communicator with a passion for people and purpose?
If you thrive in fast-paced environments and are looking to build a career that combines performance and positive impact, this opportunity could be a perfect fit.
Were recruiting on behalf of a growing promotions company in Edinburgh that partners with some of the UKs most respected charities. Theyre looking for driven, outgoing individuals to join their face-to-face fundraising team and help make a real difference through public engagement and ethical sales.
About the Role:
As a Customer Service & Sales Representative, you'll be at the forefront of charitable campaigns engaging with the public, raising awareness, and encouraging long-term support for meaningful causes. Its a role where your ability to connect with people can directly lead to social change.
Key Responsibilities:
Public Engagement: Approach members of the public in busy areas like shopping centres, high streets, events, and transport hubs and residential areas. Start conversations that spark interest and build trust.
Sales & Fundraising: Clearly explain the value of regular charitable giving and secure new long-term donors through compelling conversations.
Personalised Communication: Adapt your approach based on who youre speaking to, using empathy and emotional intelligence to make each message relevant and impactful.
Customer Experience: Answer questions, ease concerns, and ensure every interaction feels positive and genuine.
Campaign Representation: Be a credible, enthusiastic ambassador for the cause, maintaining high standards of professionalism at all times.
Target Achievement: Work towards daily and weekly goals. Your performance will directly influence your earnings through an uncapped commission structure.
Team Collaboration: Contribute to a supportive and high-energy team. Share tips, celebrate wins, and take part in regular coaching sessions and group briefings.
Who Were Looking For:
We welcome candidates from all backgrounds experience in customer service, telesales, fundraising, or hospitality is a plus, but not essential. What matters most is your ability to engage with people, your drive to succeed, and your commitment to doing work that matters.
Ideal candidates will be:
Outgoing, approachable, and confident in conversation
Motivated by goals and rewards
Empathetic and emotionally intelligent
Resilient, adaptable, and eager to learn
Team-oriented with a positive mindset
Whats on Offer:
Uncapped commissions with weekly pay
Transparent On-Target Earnings (OTE) structure
Full training in sales, communication, and campaign knowledge
Ongoing support from experienced mentors
Career development opportunities into leadership and management roles
A chance to make a real social impact every day
If you're ready to build a career where your communication skills create real-world results, apply today and become part of a team that's transforming passion into purpose.
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