Job Description
Modern Workplace EngineerWokingham (Office/Client Site) | Circa £40,000 (DOE) | Full-Time | Permanent
We're working with a forward-thinking, people-focused Managed Services Provider (MSP) based in Wokingham who are looking to bring a talented Modern Workplace Engineer into their growing team. If you're passionate about Microsoft technologies, thrive on variety, and enjoy mentoring others as much as solving technical challenges, this could be your next move.
About the Company:Our client is a dynamic MSP with a collaborative team culture and a strong focus on delivering tailored IT solutions to a broadening client base. They're known for their hands-on approach, technical excellence, and commitment to employee development. You'll be joining a company where your input is valued, and your growth is genuinely encouraged.
The Opportunity:This role offers an exciting mix of 3rd line support, project delivery, and leadership. You'll work closely with end users, junior engineers, and the broader tech team to deploy and support Microsoft 365-based solutions and endpoint management platforms. It's a hybrid position with occasional site visits across the Thames Valley - perfect for someone who enjoys both desk-based and client-facing work.
Key Responsibilities:
* Provide 3rd line escalation support across modern workplace environments
* Deliver projects including tenant migrations and policy configuration
* Deploy and manage Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive)
* Administer Microsoft Intune, MDM, and Apple Business Manager platforms
* Mentor and guide junior engineers
* Liaise with clients to understand and deliver bespoke solutions
* Document processes and contribute to continuous service improvement
What We're Looking For:
* At least 5 years of IT support experience, ideally in an MSP environment
* Deep understanding of Intune, MDM, and Apple Business Manager
* Proven 3rd line troubleshooting and project delivery experience
* Solid experience with Microsoft 365, SharePoint, Teams, and migrations
* Excellent communication and client-facing skills
* A mentoring mindset with a patient, supportive approach
* Self-starter with strong organisational abilities
Nice to Have:
* Microsoft 365 or Endpoint Manager certifications
* PowerShell scripting skills
* Knowledge of Azure AD, Conditional Access, or Autopilot
What's in It for You:
* A variety of projects and client environments to keep things fresh
* A genuinely supportive, friendly team culture
* Training and certifications funded by the company
* Real opportunities for growth and impact
Interested?If you're looking for a new challenge where you can grow your technical expertise and make a real impact, we'd love to hear from you.
Apply today to learn more about this fantastic opportunity with one of the Thames Valley's most respected MSPs.